Delivery Policy
Effective date:
House of Arms programs are primarily digital services delivered through email, a secure customer portal, scheduled online sessions and related electronic resources.
1. Learn Armwrestling — $197
After successful payment, access instructions are normally sent to the purchaser’s email address immediately. If manual verification or account setup is required, access will be provided within one business day.
2. NACAP Certification — $997
After successful payment, the purchaser will receive instructions for accessing the NACAP training and certification portal. Automated access is normally immediate. If manual verification or account setup is required, access will be provided within one business day.
Assessment instructions, scheduled training details and certification-credential delivery occur according to the program requirements stated inside the portal. A credential is delivered only after the required training and assessment have been successfully completed.
3. Performance Partner — $4,500
Digital portal access is normally provided within one business day after successful payment. Performance Partner onboarding instructions are normally provided within two business days after payment and any required account verification.
Some services, calls, setup steps or materials may be delivered according to an onboarding schedule rather than all at once.
4. Delivery Method
Delivery may include:
- Email instructions and account invitations
- Access to the House of Arms or NACAP customer portal
- Recorded video, written resources and digital downloads
- Scheduled virtual training or onboarding sessions
- Certification or program credentials after completion of stated requirements
5. Customer Responsibilities
The customer must provide an accurate email address, maintain access to that account, check spam or promotions folders and complete any required account-verification steps. Portal access is personal and may not be shared unless House of Arms provides written permission.
6. Missing Access or Technical Problems
If access instructions do not arrive within the timeframe above, contact or use the Contact page. Include the purchaser’s name, email address, product and transaction number if available.
7. Physical Products and Events
This policy covers the digital programs listed above. Physical merchandise, event tickets and sponsor deliverables may have separate shipping, fulfillment or delivery terms displayed at the time of purchase.